The University Services Department (UFB) comprises a number of domains, clusters and specialist areas. A partnership has also been established with the faculties.
The University Services Department (UFB) provides a wide range of services and products, which directly or indirectly support the education and research carried out at Leiden University. Clients include, for example, staff and students.
The UFB has a dual structure. Particular domains are shared (facilities and services, such as Copy & Printshops) and in each University building (or cluster of buildings) there is a facility manager, who organises services and facilities and acts as the point of contact. These are the so-called facility clusters. The division into domains guarantees efficiency advantages for the whole University, while a local presence on the part of the facility manager makes it possible to provide a good service to clients.
The UFB was formed in 1995 from different elements of the University Bureau and from a number of faculties and services. Over the years, further services have been added.
The UFB is managed by a management board consisting of a general manager, a deputy director, who is also head of planning and control.
The structure of the clusters, domains and specialist areas is set out in the following organisation diagram (in Dutch).
A diagram represents the concept of partnership (in Dutch) with the faculties and departments within the University.